The Early Out Division Supervisors oversees the day-to-day Early Out operations of teams involved in Customer Service follow up for select client group(s). This role is responsible for:
Ensuring performance, production and quality targets are met or exceeded;
Identifying, resolving and escalating major issues and service failures that impede daily operations;
Building and maintaining a high performance team that is committed to delivering quality and timely service and promoting Grant & Weber as a ...
JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE
LOCATION: Puyallup, Washington
ESSENTIAL DUTIES AND RESPONSIBILITIES: The Early-Out Division Customer Service Representative role is responsible for:
Medical Collections
Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts.
Gathering information, performing research and resolving customer inquiries.
Communicate appropriate options for resolution in a timely manner.
Inform customers/patients about services ...
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