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non profit in Seattle

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  1. Customer Service Operations Manager

    Provide direct supervision, leadership, coaching, and daily direction for a single or multi-site (sometimes geographically disbursed) staff consisting of 7 to 28 non-exempt associates. Overall responsibility for training and performance in the areas of safety, customer satisfaction, continuous improvement, achievement of key performance metrics and following all SOPs and work instructions for a technical and customer service focused team. Maintain and build effective relationships with customers. ...